Frequently Asked Questions
What makes your wines different?
At Sparkling English Wine we are passionate about England and the fantastic wines that are produced here. We want to provide a medium for customers to learn about, purchase and try the best that England has to offer, whilst at the same time helping the producers continue to create fantastic wines.
Do your prices include VAT?
All prices include VAT at 20%.
Is there a delivery charge?
We offer free delivery for orders of 12 bottles or more. There is a delivery charge of £9.99 on orders to all addresses in mainland UK.
For orders outside of the UK, and those over 60 bottles, please contact us directly via e-mail or by phone on 0800 0197 998, so we can arrange delivery separately.
How long does delivery take?
Orders placed before 12pm Monday to Thursday are eligible for delivery the within 2 days.
Do you have a minimum order?
We have no minimum order.
Do I need a Paypal account to buy wine from you?
No, it is not necessary to hold an account with Paypal, as the option to use credit or debit cards through their site without logging-in is available.
Why do I have to register to purchase wines from Sparkling English Wine?
It is necessary to register your details with us (email address, country and post code) in order for us to fulfill delivery and billing of your order. Once registered, return custom will be easy: just log in and we'll remember who you are and where to send the wines you purchase. Any data recorded will not be shared or used in any way in adherence to the Data Protection Act 1998.
What if I'm not in to take delivery?
If no one is home, the courier will leave a card to say she/he has been. If possible, please let us know if there is a place (e.g. at back door or in shed etc) or an alternative address at which the order can be left if you are not at home. There is a text box in the shopping checkout for this purpose. If a request is made for wine to be left unattended, neither Sparkling English Wine nor the courier can be held responsible if the wine goes missing after the courier has delivered it.